Mail.com: Never trust this company. I would hurt them per...
A Mail.com customer review by GetHuman user ~Recent User from November 12th, 2017
Background on ~Recent User's case
GetHuman: ~Recent User - can you tell our other Mail.com customers when your case took place?
~Recent User: Yup. It was afternoon, on November 9th.
GetHuman: Did you reach out to Mail.com, and if so, how?
GetHuman: And which of these common Mail.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Recent User a list of common Mail.com problems)
~Recent User: "Overcharge/Strange charge" was why I was trying to call.
~Recent User's review of Mail.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mail.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Recent User: Never trust this company. I would hurt them personally if I could grab one of their necks. Blocked access to my account without notice and without communication or help. All of my job related emails are in there. They deserve legal action.
GetHuman: Let's quantify your experience contacting Mail.com. On a scale of 1 to 5, how easy is it go get help on a Mail.com problem?
~Recent User: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Recent User: I'd give them a one out of five on communication.
GetHuman: And what about Mail.com's ability to quickly and effectively address your problem?
~Recent User: For that I would say one out of five.
GetHuman: And finally- any advice for other Mail.com customers?
~Recent User: Call them early in the day or late. Don't forget any personal or account information you might need for Mail.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Recent User taken from his Mail.com customer service problem that occurred on November 9th, 2017.