Mail.com: This email site *****. New formwt forced on us...
A Mail.com customer review by GetHuman user ~What is going on again! from November 23rd, 2017
Background on ~What is going on again!'s case
GetHuman: ~What is going on again! - can you tell our other Mail.com customers when your case took place?
~What is going on again!: Yes I can. It was afternoon, on November 14th.
GetHuman: Did you reach out to Mail.com, and if so, how?
GetHuman: And which of these common Mail.com customer issues best describes the reason you wanted to talk to them?
(Shows ~What is going on again! a list of common Mail.com problems)
~What is going on again!: "Lower my bill" was why I was trying to call.
~What is going on again!'s review of Mail.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mail.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~What is going on again!: This email site *****. New formwt forced on us to use a https - m.mail site. Give back the old site so I can use my email.
GetHuman: Let's quantify your experience contacting Mail.com. On a scale of 1 to 5, how easy is it go get help on a Mail.com problem?
~What is going on again!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~What is going on again!: I'd give them a two out of five on communication.
GetHuman: And what about Mail.com's ability to quickly and effectively address your problem?
~What is going on again!: For that I would say one out of five.
GetHuman: And finally- any advice for other Mail.com customers?
~What is going on again!: Call them early in the day or late. Don't forget any personal or account information you might need for Mail.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~What is going on again! taken from his Mail.com customer service problem that occurred on November 14th, 2017.