Maxwell House Coffee: Measuring the iced coffee concentrate

A Maxwell House Coffee customer review by GetHuman user GetHuman-vetswife from December 2nd, 2017

Background on GetHuman-vetswife's case

GetHuman: GetHuman-vetswife - can you tell our other Maxwell House Coffee customers when your case took place?
GetHuman-vetswife: Yup. It was morning, on November 25th.
GetHuman: Did you reach out to Maxwell House Coffee, and if so, how?
GetHuman-vetswife: I used the 800-432-6333 number I found for on the GetHuman Maxwell House Coffee customer phone number page I was on: Maxwell House Coffee Customer Service Phone Number
GetHuman: And which of these common Maxwell House Coffee customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-vetswife a list of common Maxwell House Coffee problems)
GetHuman-vetswife: "Account Access" was why I was trying to call.

GetHuman-vetswife's review of Maxwell House Coffee customer service

GetHuman: So how would you sum up your experience for GetHuman's Maxwell House Coffee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-vetswife: Measuring the iced coffee concentrate
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-vetswife: There says * squirts per cup. I never can get ** cups out of a bottle of it. Isn't there a measuring cup you could add to it?
GetHuman: Let's quantify your experience contacting Maxwell House Coffee. On a scale of 1 to 5, how easy is it go get help on a Maxwell House Coffee problem?
GetHuman-vetswife: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-vetswife: I'd give them a one out of five on communication.
GetHuman: And what about Maxwell House Coffee's ability to quickly and effectively address your problem?
GetHuman-vetswife: For that I would say one out of five.
GetHuman: And finally- any advice for other Maxwell House Coffee customers?
GetHuman-vetswife: Call them early in the day or late. Don't forget any personal or account information you might need for Maxwell House Coffee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-vetswife taken from his Maxwell House Coffee customer service problem that occurred on November 25th, 2017.

Maxwell House Coffee

2.25 of 5 stars | 24 reviews

GetHuman-vetswife's Maxwell House Coffee Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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