Maytag: customer service will not help and instead they...
A Maytag customer review by GetHuman user ~larry from November 9th, 2017
Background on ~larry's case
GetHuman: ~larry - can you tell our other Maytag customers when your case took place?
~larry: Yes I can. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Maytag, and if so, how?
GetHuman: And which of these common Maytag customer issues best describes the reason you wanted to talk to them?
(Shows ~larry a list of common Maytag problems)
~larry: "Technical support" was why I was trying to call.
~larry's review of Maytag customer service
GetHuman: So how would you sum up your experience for GetHuman's Maytag customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~larry: customer service will not help and instead they keep transfering customer to other department.they never keep the record of last call of customer and just keep saying we are sorry but we cannot help you.i beieave they have horrible customer service
GetHuman: Let's quantify your experience contacting Maytag. On a scale of 1 to 5, how easy is it go get help on a Maytag problem?
~larry: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~larry: I'd give them a five out of five on communication.
GetHuman: And what about Maytag's ability to quickly and effectively address your problem?
~larry: For that I would say four out of five.
GetHuman: And finally- any advice for other Maytag customers?
~larry: Call them early in the day or late. Don't forget any personal or account information you might need for Maytag to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~larry taken from his Maytag customer service problem that occurred on November 3rd, 2017.