Maytag: They gave two local repair companies. One said...

A Maytag customer review by GetHuman user ~paddywhack from November 22nd, 2017

Background on ~paddywhack's case

GetHuman: ~paddywhack - can you tell our other Maytag customers when your case took place?
~paddywhack: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Maytag, and if so, how?
~paddywhack: I used the 800-344-1274 number I found for on the GetHuman Maytag customer phone number page I was on: Maytag Customer Service Phone Number
GetHuman: And which of these common Maytag customer issues best describes the reason you wanted to talk to them?
(Shows ~paddywhack a list of common Maytag problems)
~paddywhack: "Repairs" was why I was trying to call.

~paddywhack's review of Maytag customer service

GetHuman: So how would you sum up your experience for GetHuman's Maytag customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~paddywhack: They gave two local repair companies. One said they could come in a week. The other said they did not work with compressors.
GetHuman: Let's quantify your experience contacting Maytag. On a scale of 1 to 5, how easy is it go get help on a Maytag problem?
~paddywhack: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~paddywhack: I'd give them a two out of five on communication.
GetHuman: And what about Maytag's ability to quickly and effectively address your problem?
~paddywhack: For that I would say three out of five.
GetHuman: And finally- any advice for other Maytag customers?
~paddywhack: Call them early in the day or late. Don't forget any personal or account information you might need for Maytag to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~paddywhack taken from his Maytag customer service problem that occurred on November 20th, 2017.

Maytag

1.67 of 5 stars | 47 reviews

~paddywhack's Maytag Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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