I will never buy another Maytag,ever. Bad news...
A Maytag customer review by GetHuman user ~Carrie169 from November 26th, 2017
Background on ~Carrie169's case
GetHuman: ~Carrie169 - can you tell our other Maytag customers when your case took place?
~Carrie169: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Maytag, and if so, how?
GetHuman: And which of these common Maytag customer issues best describes the reason you wanted to talk to them?
(Shows ~Carrie169 a list of common Maytag problems)
~Carrie169: "Returns" was why I was trying to call.
~Carrie169's review of Maytag customer service
GetHuman: So how would you sum up your experience for GetHuman's Maytag customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carrie169: I will never buy another Maytag,ever. Bad news. Stove is * months old and repair has been out *x. Its a hunk of junk even though we paid ***.** for it. It says self clean aqua lift. Doesn't clean, still has burnt brown spots baked on it even after I used it only *x's and cleaned it after I used it. Aqua lift doesn't work!! I miss my Kenmore. Too bad that being the age I am I have to get down on my hands and knees to clean a stove and can't afford to buy a different one. The ***** are designed very poorly also. You have to bend down to look eye level to find out what temp. you want to cook at.Terrible stove. Cheap. Don't buy a Maytag. Very bad company, very bad appliances.
GetHuman: Let's quantify your experience contacting Maytag. On a scale of 1 to 5, how easy is it go get help on a Maytag problem?
~Carrie169: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carrie169: I'd give them a five out of five on communication.
GetHuman: And what about Maytag's ability to quickly and effectively address your problem?
~Carrie169: For that I would say two out of five.
GetHuman: And finally- any advice for other Maytag customers?
~Carrie169: Call them early in the day or late. Don't forget any personal or account information you might need for Maytag to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carrie169 taken from his Maytag customer service problem that occurred on November 20th, 2017.