maytag commercial technology washer

A Maytag customer review by GetHuman user GetHuman-wrightd from November 30th, 2017

Background on GetHuman-wrightd's case

GetHuman: GetHuman-wrightd - can you tell our other Maytag customers when your case took place?
GetHuman-wrightd: Sure. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Maytag, and if so, how?
GetHuman-wrightd: I used the 800-344-1274 number I found for on the GetHuman Maytag customer phone number page I was on: Maytag Customer Service Phone Number
GetHuman: And which of these common Maytag customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-wrightd a list of common Maytag problems)
GetHuman-wrightd: "Complaint" was why I was trying to call.

GetHuman-wrightd's review of Maytag customer service

GetHuman: So how would you sum up your experience for GetHuman's Maytag customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-wrightd: maytag commercial technology washer
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-wrightd: Have people complained about this washer? I have not been happy with mine. Want to replace and wondered if Maytag offers a discount on another type if the washer is not satisfactory? Problems with some clothes coming out still dry and sometimes detergent still all over clothes.
GetHuman: Let's quantify your experience contacting Maytag. On a scale of 1 to 5, how easy is it go get help on a Maytag problem?
GetHuman-wrightd: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-wrightd: I'd give them a four out of five on communication.
GetHuman: And what about Maytag's ability to quickly and effectively address your problem?
GetHuman-wrightd: For that I would say three out of five.
GetHuman: And finally- any advice for other Maytag customers?
GetHuman-wrightd: Call them early in the day or late. Don't forget any personal or account information you might need for Maytag to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-wrightd taken from his Maytag customer service problem that occurred on November 23rd, 2017.

Maytag

1.67 of 5 stars | 47 reviews

GetHuman-wrightd's Maytag Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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