Maytag: I am shocked and dismayed by the lack of caring...
A Maytag customer review by GetHuman user ~Liz Fitch from November 23rd, 2017
Background on ~Liz Fitch 's case
GetHuman: ~Liz Fitch - can you tell our other Maytag customers when your case took place?
~Liz Fitch : Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Maytag, and if so, how?
GetHuman: And which of these common Maytag customer issues best describes the reason you wanted to talk to them?
(Shows ~Liz Fitch a list of common Maytag problems)
~Liz Fitch : "Warranty claim" was why I was trying to call.
~Liz Fitch 's review of Maytag customer service
GetHuman: So how would you sum up your experience for GetHuman's Maytag customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Liz Fitch : I am shocked and dismayed by the lack of caring about their product.This maytag centennial has been a nightmare washer,had it ** months so far and it barely works. Second big issue since purchase ! Never buy another Maytag as long as I live! Terrible product did not last even * years! do not buy maytag!!!!!
GetHuman: Let's quantify your experience contacting Maytag. On a scale of 1 to 5, how easy is it go get help on a Maytag problem?
~Liz Fitch : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Liz Fitch : I'd give them a four out of five on communication.
GetHuman: And what about Maytag's ability to quickly and effectively address your problem?
~Liz Fitch : For that I would say three out of five.
GetHuman: And finally- any advice for other Maytag customers?
~Liz Fitch : Call them early in the day or late. Don't forget any personal or account information you might need for Maytag to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Liz Fitch taken from his Maytag customer service problem that occurred on November 21st, 2017.