Maytag: wanted my address before they would help me. Fi...
A Maytag customer review by GetHuman user GetHuman-382045 from November 11th, 2017
Background on GetHuman-382045's case
GetHuman: GetHuman-382045 - can you tell our other Maytag customers when your case took place?
GetHuman-382045: Yes I can. It was evening, on November 5th.
GetHuman: Did you reach out to Maytag, and if so, how?
GetHuman: And which of these common Maytag customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-382045 a list of common Maytag problems)
GetHuman-382045: "Where to buy" was why I was trying to call.
GetHuman-382045's review of Maytag customer service
GetHuman: So how would you sum up your experience for GetHuman's Maytag customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-382045: wanted my address before they would help me. First they got my name, then my phone number. then they wanted my address before they would even take my question so I said no.
GetHuman: Let's quantify your experience contacting Maytag. On a scale of 1 to 5, how easy is it go get help on a Maytag problem?
GetHuman-382045: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-382045: I'd give them a one out of five on communication.
GetHuman: And what about Maytag's ability to quickly and effectively address your problem?
GetHuman-382045: For that I would say two out of five.
GetHuman: And finally- any advice for other Maytag customers?
GetHuman-382045: Call them early in the day or late. Don't forget any personal or account information you might need for Maytag to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-382045 taken from his Maytag customer service problem that occurred on November 5th, 2017.