Mazda North America specifically Linda Strohman...

A Mazda customer review by GetHuman user ~Feedback from November 5th, 2017

Background on ~Feedback's case

GetHuman: ~Feedback - can you tell our other Mazda customers when your case took place?
~Feedback: Yeah. It was afternoon, on October 30th.
GetHuman: Did you reach out to Mazda, and if so, how?
~Feedback: I used the 800-222-5500 number I found for on the GetHuman Mazda customer phone number page I was on: Mazda Customer Service Phone Number
GetHuman: And which of these common Mazda customer issues best describes the reason you wanted to talk to them?
(Shows ~Feedback a list of common Mazda problems)
~Feedback: "Repairs" was why I was trying to call.

~Feedback's review of Mazda customer service

GetHuman: So how would you sum up your experience for GetHuman's Mazda customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Feedback: Mazda North America specifically Linda Strohman client service mgmr is a Scaming spinster. A woman who would say things that if she were a man, she would be confronted or assaulted. (using her position as a woman as a shield) Mazda provides inferior service calculated stratagem for gain* to intentionally swindle and scam by means of dishonesty, and manipulation and most importantly cryptically hide all accountability from customers and protect their dealer distribution network.
GetHuman: Let's quantify your experience contacting Mazda. On a scale of 1 to 5, how easy is it go get help on a Mazda problem?
~Feedback: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Feedback: I'd give them a three out of five on communication.
GetHuman: And what about Mazda's ability to quickly and effectively address your problem?
~Feedback: For that I would say one out of five.
GetHuman: And finally- any advice for other Mazda customers?
~Feedback: Call them early in the day or late. Don't forget any personal or account information you might need for Mazda to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Feedback taken from his Mazda customer service problem that occurred on October 30th, 2017.

Mazda

2.00 of 5 stars | 25 reviews

~Feedback's Mazda Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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