A Medi-Cal customer review by GetHuman user ~jacksdiving from November 27th, 2017

Background on ~jacksdiving's case

GetHuman: ~jacksdiving - can you tell our other Medi-Cal customers when your case took place?
~jacksdiving: Yup. It was evening, on November 22nd.
GetHuman: Did you reach out to Medi-Cal, and if so, how?
~jacksdiving: I used the +1 800-541-5555 number I found for on the GetHuman Medi-Cal customer phone number page I was on: Medi-Cal Customer Service Phone Number
GetHuman: And which of these common Medi-Cal customer issues best describes the reason you wanted to talk to them?
(Shows ~jacksdiving a list of common Medi-Cal problems)
~jacksdiving: "Cancel order" was why I was trying to call.

~jacksdiving's review of Medi-Cal customer service

GetHuman: So how would you sum up your experience for GetHuman's Medi-Cal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jacksdiving: NOT MEDI-CAL!!!!!*ONLY DIRECTORY ASSISTANCE FOR MEDI-CAL... They can't look up anything for you or do anything at all... useless!!!
GetHuman: Let's quantify your experience contacting Medi-Cal. On a scale of 1 to 5, how easy is it go get help on a Medi-Cal problem?
~jacksdiving: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jacksdiving: I'd give them a two out of five on communication.
GetHuman: And what about Medi-Cal's ability to quickly and effectively address your problem?
~jacksdiving: For that I would say five out of five.
GetHuman: And finally- any advice for other Medi-Cal customers?
~jacksdiving: Call them early in the day or late. Don't forget any personal or account information you might need for Medi-Cal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jacksdiving taken from his Medi-Cal customer service problem that occurred on November 22nd, 2017.


4.00 of 5 stars | 15 reviews

~jacksdiving's Medi-Cal Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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