Megabus: Do to da fact I been waiting for week in a half...

A Megabus customer review by GetHuman user ~myrenda chism from November 22nd, 2017

Background on ~myrenda chism's case

GetHuman: ~myrenda chism - can you tell our other Megabus customers when your case took place?
~myrenda chism: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Megabus, and if so, how?
~myrenda chism: I used the 877-462-6342 number I found for on the GetHuman Megabus customer phone number page I was on: Megabus Customer Service Phone Number
GetHuman: And which of these common Megabus customer issues best describes the reason you wanted to talk to them?
(Shows ~myrenda chism a list of common Megabus problems)
~myrenda chism: "Complaint" was why I was trying to call.

~myrenda chism's review of Megabus customer service

GetHuman: So how would you sum up your experience for GetHuman's Megabus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~myrenda chism: Do to da fact I been waiting for week in a half I just found out that megabus didn't find my bag I was just wondering since my bag was lost on megsation acan I getplease email me back r call please an thank you..my number is ********** s. pleased um compasation
GetHuman: Let's quantify your experience contacting Megabus. On a scale of 1 to 5, how easy is it go get help on a Megabus problem?
~myrenda chism: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~myrenda chism: I'd give them a five out of five on communication.
GetHuman: And what about Megabus's ability to quickly and effectively address your problem?
~myrenda chism: For that I would say one out of five.
GetHuman: And finally- any advice for other Megabus customers?
~myrenda chism: Call them early in the day or late. Don't forget any personal or account information you might need for Megabus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~myrenda chism taken from his Megabus customer service problem that occurred on November 20th, 2017.

Megabus

2.08 of 5 stars | 229 reviews

~myrenda chism's Megabus Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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