Mercedes Benz: Boycott of Bill O'Reilly
A Mercedes Benz customer review by GetHuman user GetHuman-cicairos from December 8th, 2017
Background on GetHuman-cicairos's case
GetHuman: GetHuman-cicairos - can you tell our other Mercedes Benz customers when your case took place?
GetHuman-cicairos: Yes. It was evening, on December 5th.
GetHuman: Did you reach out to Mercedes Benz, and if so, how?
GetHuman: And which of these common Mercedes Benz customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-cicairos a list of common Mercedes Benz problems)
GetHuman-cicairos: "Repairs" was why I was trying to call.
GetHuman-cicairos's review of Mercedes Benz customer service
GetHuman: So how would you sum up your experience for GetHuman's Mercedes Benz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-cicairos: Boycott of Bill O'Reilly
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman-cicairos: I was considering buying a new Mercedes as my **** *** Coupe is getting older, while in great condition I felt it was time to look for something new. Since your company and many other luxury auto makers are boycotting O'Reilly, I have put you on my permanent no buy list as well as BMW, and Lexus. I guess I will look at what Tesla has to offer. You are cowards had I known this I would not have purchased the *** Coupe. Thank you, Richard A. Cicairos
GetHuman: Let's quantify your experience contacting Mercedes Benz. On a scale of 1 to 5, how easy is it go get help on a Mercedes Benz problem?
GetHuman-cicairos: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-cicairos: I'd give them a five out of five on communication.
GetHuman: And what about Mercedes Benz's ability to quickly and effectively address your problem?
GetHuman-cicairos: For that I would say two out of five.
GetHuman: And finally- any advice for other Mercedes Benz customers?
GetHuman-cicairos: Call them early in the day or late. Don't forget any personal or account information you might need for Mercedes Benz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-cicairos taken from his Mercedes Benz customer service problem that occurred on December 5th, 2017.