Mercedes Benz: marketing
A Mercedes Benz customer review by GetHuman user GetHuman-keezykey from December 7th, 2017
Background on GetHuman-keezykey's case
GetHuman: GetHuman-keezykey - can you tell our other Mercedes Benz customers when your case took place?
GetHuman-keezykey: Yup. It was morning, on November 30th.
GetHuman: Did you reach out to Mercedes Benz, and if so, how?
GetHuman: And which of these common Mercedes Benz customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-keezykey a list of common Mercedes Benz problems)
GetHuman-keezykey: "Where to buy" was why I was trying to call.
GetHuman-keezykey's review of Mercedes Benz customer service
GetHuman: So how would you sum up your experience for GetHuman's Mercedes Benz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-keezykey: marketing
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-keezykey: My father owns * mercedes benz I own *. He lives in a very nice inner city area suburban area. He still gets looks in his vehicle even though he's retired and still working. In my ** yrs. of living I have come to realize people envy those who have what they want. Whether or not they believe he should have * mercedes or not isn't the point. Seeing him with these * nice vehicles make them want to upgrade there vehicle in the same class. If a retired vet in a nice neighborhood can cause this where he's lives then just imagine what his son can do in a town filled with nurses doctors athlete's aspiring to be the best in there field seeing me following in the footsteps of my father pulling into his community with a **** mercedes benz telling him he was absolutely right hard work does pay off and if I apply myself I can achieve anything I put my mind to. The sells your company would get from people asking me how I obtained such a luxurious vehicle and then I point in the air and tell them only through the grace of God.
GetHuman: Let's quantify your experience contacting Mercedes Benz. On a scale of 1 to 5, how easy is it go get help on a Mercedes Benz problem?
GetHuman-keezykey: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-keezykey: I'd give them a one out of five on communication.
GetHuman: And what about Mercedes Benz's ability to quickly and effectively address your problem?
GetHuman-keezykey: For that I would say two out of five.
GetHuman: And finally- any advice for other Mercedes Benz customers?
GetHuman-keezykey: Call them early in the day or late. Don't forget any personal or account information you might need for Mercedes Benz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-keezykey taken from his Mercedes Benz customer service problem that occurred on November 30th, 2017.