Metlife Dental: i am a provider and it is extremly hard to get...
A Metlife Dental customer review by GetHuman user ~i hate metlife from November 15th, 2017
Background on ~i hate metlife's case
GetHuman: ~i hate metlife - can you tell our other Metlife Dental customers when your case took place?
~i hate metlife: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to Metlife Dental, and if so, how?
GetHuman: And which of these common Metlife Dental customer issues best describes the reason you wanted to talk to them?
(Shows ~i hate metlife a list of common Metlife Dental problems)
~i hate metlife: "Update account information" was why I was trying to call.
~i hate metlife's review of Metlife Dental customer service
GetHuman: So how would you sum up your experience for GetHuman's Metlife Dental customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~i hate metlife: i am a provider and it is extremly hard to get a rep on the phone. i hate this insurance compnay WORST CUSTOMER SERVICE EVER!
GetHuman: Let's quantify your experience contacting Metlife Dental. On a scale of 1 to 5, how easy is it go get help on a Metlife Dental problem?
~i hate metlife: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~i hate metlife: I'd give them a one out of five on communication.
GetHuman: And what about Metlife Dental's ability to quickly and effectively address your problem?
~i hate metlife: For that I would say five out of five.
GetHuman: And finally- any advice for other Metlife Dental customers?
~i hate metlife: Call them early in the day or late. Don't forget any personal or account information you might need for Metlife Dental to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~i hate metlife taken from his Metlife Dental customer service problem that occurred on November 11th, 2017.