Metro PCS: now I love my flip phone I love dearly another...
A Metro PCS customer review by GetHuman user ~Helen M nyc area from November 25th, 2017
Background on ~Helen M nyc area's case
GetHuman: ~Helen M nyc area - can you tell our other Metro PCS customers when your case took place?
~Helen M nyc area: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~Helen M nyc area a list of common Metro PCS problems)
~Helen M nyc area: "Service problem" was why I was trying to call.
~Helen M nyc area's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Helen M nyc area: now I love my flip phone I love dearly another battery, where in nyc manhattan only can I get a new battery please help me thank you very much.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~Helen M nyc area: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Helen M nyc area: I'd give them a two out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~Helen M nyc area: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~Helen M nyc area: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Helen M nyc area taken from his Metro PCS customer service problem that occurred on November 21st, 2017.