Metrobank: In your DESIGN MY CARD, this the *nd time I tri...
A Metrobank customer review by GetHuman user ~ChitoB from November 2nd, 2017
Background on ~ChitoB's case
GetHuman: ~ChitoB - can you tell our other Metrobank customers when your case took place?
~ChitoB: Yup. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Metrobank, and if so, how?
GetHuman: And which of these common Metrobank customer issues best describes the reason you wanted to talk to them?
(Shows ~ChitoB a list of common Metrobank problems)
~ChitoB: "Setup an account" was why I was trying to call.
~ChitoB's review of Metrobank customer service
GetHuman: So how would you sum up your experience for GetHuman's Metrobank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ChitoB: In your DESIGN MY CARD, this the *nd time I tried the program, but is always hanging after the upload and scaling procedure.
GetHuman: Let's quantify your experience contacting Metrobank. On a scale of 1 to 5, how easy is it go get help on a Metrobank problem?
~ChitoB: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ChitoB: I'd give them a three out of five on communication.
GetHuman: And what about Metrobank's ability to quickly and effectively address your problem?
~ChitoB: For that I would say four out of five.
GetHuman: And finally- any advice for other Metrobank customers?
~ChitoB: Call them early in the day or late. Don't forget any personal or account information you might need for Metrobank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ChitoB taken from his Metrobank customer service problem that occurred on October 31st, 2017.