Microsoft - Tech Support: Horrible connection to begin with.. Static on t...

A Microsoft - Tech Support customer review by GetHuman user GetHuman-19490 from November 23rd, 2017

Background on GetHuman-19490's case

GetHuman: GetHuman-19490 - can you tell our other Microsoft - Tech Support customers when your case took place?
GetHuman-19490: Yes I can. It was afternoon, on November 20th.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman-19490: I used the 877-696-7786 number I found for on the GetHuman Microsoft - Tech Support customer phone number page I was on: Microsoft - Tech Support Customer Service Phone Number
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-19490 a list of common Microsoft - Tech Support problems)
GetHuman-19490: "Account issues" was why I was trying to call.

GetHuman-19490's review of Microsoft - Tech Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-19490: Horrible connection to begin with.. Static on top of the gentleman's accent made it very difficult to communicate, let alone get any support.. He ended up hanging up on me!
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
GetHuman-19490: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-19490: I'd give them a four out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
GetHuman-19490: For that I would say five out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
GetHuman-19490: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-19490 taken from his Microsoft - Tech Support customer service problem that occurred on November 20th, 2017.

Microsoft - Tech Support

2.20 of 5 stars | 301 reviews

GetHuman-19490's Microsoft - Tech Support Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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