Microsoft - Tech Support: The answers I got from Microsoft were quick and...
A Microsoft - Tech Support customer review by GetHuman user GetHuman-311807 from November 23rd, 2017
Background on GetHuman-311807's case
GetHuman: GetHuman-311807 - can you tell our other Microsoft - Tech Support customers when your case took place?
GetHuman-311807: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-311807 a list of common Microsoft - Tech Support problems)
GetHuman-311807: "Technical Support" was why I was trying to call.
GetHuman-311807's review of Microsoft - Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-311807: The answers I got from Microsoft were quick and informative. Unfortunately some of their new business practices made it impossible to solve my problem. The problem was with Windows Media Player.
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
GetHuman-311807: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-311807: I'd give them a three out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
GetHuman-311807: For that I would say one out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
GetHuman-311807: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-311807 taken from his Microsoft - Tech Support customer service problem that occurred on November 18th, 2017.