Microsoft - Tech Support: this was my third call to microsoft about this...
A Microsoft - Tech Support customer review by GetHuman user ~Gotta <3 Microsoft from November 21st, 2017
Background on ~Gotta <3 Microsoft's case
GetHuman: ~Gotta <3 Microsoft - can you tell our other Microsoft - Tech Support customers when your case took place?
~Gotta <3 Microsoft: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Gotta <3 Microsoft a list of common Microsoft - Tech Support problems)
~Gotta <3 Microsoft: "Account issues" was why I was trying to call.
~Gotta <3 Microsoft's review of Microsoft - Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gotta <3 Microsoft: this was my third call to microsoft about this particular issue and after bend transferred and put on hold a rediculous amount of times - I was given the wrong information and told to call a different number which they supplied in order to wait on hold in another hour long line. I think not. Product returned.
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~Gotta <3 Microsoft: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gotta <3 Microsoft: I'd give them a five out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~Gotta <3 Microsoft: For that I would say four out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~Gotta <3 Microsoft: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gotta <3 Microsoft taken from his Microsoft - Tech Support customer service problem that occurred on November 13th, 2017.