NCSoft: these people com from Korea and do these anti-A...
A NCSoft customer review by GetHuman user ~savecityofheroes from November 25th, 2017
Background on ~savecityofheroes's case
GetHuman: ~savecityofheroes - can you tell our other NCSoft customers when your case took place?
~savecityofheroes: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to NCSoft, and if so, how?
GetHuman: And which of these common NCSoft customer issues best describes the reason you wanted to talk to them?
(Shows ~savecityofheroes a list of common NCSoft problems)
~savecityofheroes: "Overcharge/Strange charge" was why I was trying to call.
~savecityofheroes's review of NCSoft customer service
GetHuman: So how would you sum up your experience for GetHuman's NCSoft customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~savecityofheroes: these people com from Korea and do these anti-American movement to hate Americans and to support the ASAIN market. City of Heroes a perfect American comic book MMOPRG murdered for the ASAIN market Guild Wars *. millions of Americans got F*@Ked for the Asian market. my attorney got after these people and not responded to civil maters
GetHuman: Let's quantify your experience contacting NCSoft. On a scale of 1 to 5, how easy is it go get help on a NCSoft problem?
~savecityofheroes: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~savecityofheroes: I'd give them a three out of five on communication.
GetHuman: And what about NCSoft's ability to quickly and effectively address your problem?
~savecityofheroes: For that I would say four out of five.
GetHuman: And finally- any advice for other NCSoft customers?
~savecityofheroes: Call them early in the day or late. Don't forget any personal or account information you might need for NCSoft to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~savecityofheroes taken from his NCSoft customer service problem that occurred on November 17th, 2017.