Nationwide Insurance: Amazing !! i didn't have a wait time at all...i...
A Nationwide Insurance customer review by GetHuman user ~mmmelina from November 25th, 2017
Background on ~mmmelina's case
GetHuman: ~mmmelina - can you tell our other Nationwide Insurance customers when your case took place?
~mmmelina: Sure. It was morning, on November 19th.
GetHuman: Did you reach out to Nationwide Insurance, and if so, how?
GetHuman: And which of these common Nationwide Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~mmmelina a list of common Nationwide Insurance problems)
~mmmelina: "Renew coverage" was why I was trying to call.
~mmmelina's review of Nationwide Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Nationwide Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mmmelina: Amazing !! i didn't have a wait time at all...i call insurance companies ALL DAY long and spend more than half of my day on hold it seems :)
GetHuman: Let's quantify your experience contacting Nationwide Insurance. On a scale of 1 to 5, how easy is it go get help on a Nationwide Insurance problem?
~mmmelina: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mmmelina: I'd give them a five out of five on communication.
GetHuman: And what about Nationwide Insurance's ability to quickly and effectively address your problem?
~mmmelina: For that I would say three out of five.
GetHuman: And finally- any advice for other Nationwide Insurance customers?
~mmmelina: Call them early in the day or late. Don't forget any personal or account information you might need for Nationwide Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mmmelina taken from his Nationwide Insurance customer service problem that occurred on November 19th, 2017.