Nationwide Insurance: I was hurt by a Nationwide client. I tried to s...
A Nationwide Insurance customer review by GetHuman user ~The GirlNextDoor from November 21st, 2017
Background on ~The GirlNextDoor's case
GetHuman: ~The GirlNextDoor - can you tell our other Nationwide Insurance customers when your case took place?
~The GirlNextDoor: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Nationwide Insurance, and if so, how?
GetHuman: And which of these common Nationwide Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~The GirlNextDoor a list of common Nationwide Insurance problems)
~The GirlNextDoor: "Update account information" was why I was trying to call.
~The GirlNextDoor's review of Nationwide Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Nationwide Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The GirlNextDoor: I was hurt by a Nationwide client. I tried to settle and get on with my life. * months later I have lost my home, my truck, my relationship, my raise, my health, my credit, etc. And still have not reeceived a penny. I am now losing my car, and what would have been settled reasonably will not go to court to seek restitution for not just lost wages and medical but damage to my credit, my sons credit, replacing my vehicle, medical treatment for depression, all because of the games they play. So WHO Is paying for all this? why YOU of course... the Nationwide Client!!!
GetHuman: Let's quantify your experience contacting Nationwide Insurance. On a scale of 1 to 5, how easy is it go get help on a Nationwide Insurance problem?
~The GirlNextDoor: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The GirlNextDoor: I'd give them a one out of five on communication.
GetHuman: And what about Nationwide Insurance's ability to quickly and effectively address your problem?
~The GirlNextDoor: For that I would say four out of five.
GetHuman: And finally- any advice for other Nationwide Insurance customers?
~The GirlNextDoor: Call them early in the day or late. Don't forget any personal or account information you might need for Nationwide Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The GirlNextDoor taken from his Nationwide Insurance customer service problem that occurred on November 14th, 2017.