Netflix (UK): The reason I called was I'm having a problem wi...
A Netflix (UK) customer review by GetHuman user ~Kat roberts from November 25th, 2017
Background on ~Kat roberts's case
GetHuman: ~Kat roberts - can you tell our other Netflix (UK) customers when your case took place?
~Kat roberts: Yeah. It was evening, on November 24th.
GetHuman: Did you reach out to Netflix (UK), and if so, how?
GetHuman: And which of these common Netflix (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Kat roberts a list of common Netflix (UK) problems)
~Kat roberts: "Technical Support" was why I was trying to call.
~Kat roberts's review of Netflix (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Netflix (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kat roberts: The reason I called was I'm having a problem with the payment its saying it's unavailable I would like to know another way of paying because I'm really into a season and I just can't stop watching. Not happy that I couldn't watch anymore
GetHuman: Let's quantify your experience contacting Netflix (UK). On a scale of 1 to 5, how easy is it go get help on a Netflix (UK) problem?
~Kat roberts: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kat roberts: I'd give them a two out of five on communication.
GetHuman: And what about Netflix (UK)'s ability to quickly and effectively address your problem?
~Kat roberts: For that I would say three out of five.
GetHuman: And finally- any advice for other Netflix (UK) customers?
~Kat roberts: Call them early in the day or late. Don't forget any personal or account information you might need for Netflix (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kat roberts taken from his Netflix (UK) customer service problem that occurred on November 24th, 2017.