man needed help with Netflix to my home enterta...

A Netflix customer review by GetHuman user ~I hate netflix from November 24th, 2017

Background on ~I hate netflix's case

GetHuman: ~I hate netflix - can you tell our other Netflix customers when your case took place?
~I hate netflix: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Netflix, and if so, how?
~I hate netflix: I used the 800-585-8131 number I found for on the GetHuman Netflix customer phone number page I was on: Netflix Customer Service Phone Number
GetHuman: And which of these common Netflix customer issues best describes the reason you wanted to talk to them?
(Shows ~I hate netflix a list of common Netflix problems)
~I hate netflix: "Account access" was why I was trying to call.

~I hate netflix's review of Netflix customer service

GetHuman: So how would you sum up your experience for GetHuman's Netflix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I hate netflix: man needed help with Netflix to my home entertainment...They said call customer support and hung up...Ya know what Im gonna cancel my service...MoTards!!!!
GetHuman: Let's quantify your experience contacting Netflix. On a scale of 1 to 5, how easy is it go get help on a Netflix problem?
~I hate netflix: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I hate netflix: I'd give them a five out of five on communication.
GetHuman: And what about Netflix's ability to quickly and effectively address your problem?
~I hate netflix: For that I would say five out of five.
GetHuman: And finally- any advice for other Netflix customers?
~I hate netflix: Call them early in the day or late. Don't forget any personal or account information you might need for Netflix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I hate netflix taken from his Netflix customer service problem that occurred on November 16th, 2017.

Netflix

3.85 of 5 stars | 636 reviews

~I hate netflix's Netflix Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Netflix, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Netflix in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!