New York Department of Labor - Unemployment: This advice got me straight to a person, I didn...

A New York Department of Labor - Unemployment customer review by GetHuman user ~mes from November 10th, 2017

Background on ~mes's case

GetHuman: ~mes - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~mes: Sure. It was evening, on November 4th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
~mes: I used the 888-209-8124 number I found for on the GetHuman New York Department of Labor - Unemployment customer phone number page I was on: New York Department of Labor - Unemployment Customer Service Phone Number
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~mes a list of common New York Department of Labor - Unemployment problems)
~mes: "Collecting benefits" was why I was trying to call.

~mes's review of New York Department of Labor - Unemployment customer service

GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mes: This advice got me straight to a person, I didn't even have to enter my social or pin number! She didn't actually answer my questions about applying as a freelancer with multiple employers and the alternate base pay period, however. She just told me to file a standard claim online then refer to the Handbook they will send me after I apply for further instructions. Maybe this info will save you a call?
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~mes: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mes: I'd give them a one out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~mes: For that I would say three out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~mes: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mes taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 4th, 2017.

New York Department of Labor - Unemployment

1.52 of 5 stars | 115 reviews

~mes's New York Department of Labor - Unemployment Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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