New York Department of Labor - Unemployment: Waited nearly * hours, then the lady on the oth...
A New York Department of Labor - Unemployment customer review by GetHuman user ~Hamster3371 from November 15th, 2017
Background on ~Hamster3371's case
GetHuman: ~Hamster3371 - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~Hamster3371: Yes I can. It was afternoon, on November 7th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~Hamster3371 a list of common New York Department of Labor - Unemployment problems)
~Hamster3371: "Missed payments" was why I was trying to call.
~Hamster3371's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hamster3371: Waited nearly * hours, then the lady on the other end mumbled her name, and before I could speak, she said file a claim and then hung up. That had nothing to do with my issue. To make matters worst, the system only allows * call per day.
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~Hamster3371: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hamster3371: I'd give them a two out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~Hamster3371: For that I would say five out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~Hamster3371: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hamster3371 taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 7th, 2017.