New York State Department of Motor Vehicles: A human did finally answer. She transferred my...
A New York State Department of Motor Vehicles customer review by GetHuman user ~Rosettastone from November 19th, 2017
Background on ~Rosettastone's case
GetHuman: ~Rosettastone - can you tell our other New York State Department of Motor Vehicles customers when your case took place?
~Rosettastone: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to New York State Department of Motor Vehicles, and if so, how?
GetHuman: And which of these common New York State Department of Motor Vehicles customer issues best describes the reason you wanted to talk to them?
(Shows ~Rosettastone a list of common New York State Department of Motor Vehicles problems)
~Rosettastone: "Local services" was why I was trying to call.
~Rosettastone's review of New York State Department of Motor Vehicles customer service
GetHuman: So how would you sum up your experience for GetHuman's New York State Department of Motor Vehicles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rosettastone: A human did finally answer. She transferred my call to the proper department and another human said they would send forms to me by mail. It has been * months since I bought the new car and I never received a title certificate. This was my second call.
GetHuman: Let's quantify your experience contacting New York State Department of Motor Vehicles. On a scale of 1 to 5, how easy is it go get help on a New York State Department of Motor Vehicles problem?
~Rosettastone: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rosettastone: I'd give them a two out of five on communication.
GetHuman: And what about New York State Department of Motor Vehicles's ability to quickly and effectively address your problem?
~Rosettastone: For that I would say one out of five.
GetHuman: And finally- any advice for other New York State Department of Motor Vehicles customers?
~Rosettastone: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Department of Motor Vehicles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rosettastone taken from his New York State Department of Motor Vehicles customer service problem that occurred on November 10th, 2017.