New York State Department of Motor Vehicles: I spoke to a woman Thelma who was incredibly he...
A New York State Department of Motor Vehicles customer review by GetHuman user ~Kim proscia from November 22nd, 2017
Background on ~Kim proscia's case
GetHuman: ~Kim proscia - can you tell our other New York State Department of Motor Vehicles customers when your case took place?
~Kim proscia: Sure. It was evening, on November 20th.
GetHuman: Did you reach out to New York State Department of Motor Vehicles, and if so, how?
GetHuman: And which of these common New York State Department of Motor Vehicles customer issues best describes the reason you wanted to talk to them?
(Shows ~Kim proscia a list of common New York State Department of Motor Vehicles problems)
~Kim proscia: "Complaint" was why I was trying to call.
~Kim proscia's review of New York State Department of Motor Vehicles customer service
GetHuman: So how would you sum up your experience for GetHuman's New York State Department of Motor Vehicles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kim proscia: I spoke to a woman Thelma who was incredibly helpful. She was kind and very patient to listen to me and answer my questions.
GetHuman: Let's quantify your experience contacting New York State Department of Motor Vehicles. On a scale of 1 to 5, how easy is it go get help on a New York State Department of Motor Vehicles problem?
~Kim proscia: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kim proscia: I'd give them a five out of five on communication.
GetHuman: And what about New York State Department of Motor Vehicles's ability to quickly and effectively address your problem?
~Kim proscia: For that I would say two out of five.
GetHuman: And finally- any advice for other New York State Department of Motor Vehicles customers?
~Kim proscia: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Department of Motor Vehicles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kim proscia taken from his New York State Department of Motor Vehicles customer service problem that occurred on November 20th, 2017.