New York State Department of Motor Vehicles: The actual human I spoke to was knowledgeable a...
A New York State Department of Motor Vehicles customer review by GetHuman user ~Let us press 0 from November 22nd, 2017
Background on ~Let us press 0's case
GetHuman: ~Let us press 0 - can you tell our other New York State Department of Motor Vehicles customers when your case took place?
~Let us press 0: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to New York State Department of Motor Vehicles, and if so, how?
GetHuman: And which of these common New York State Department of Motor Vehicles customer issues best describes the reason you wanted to talk to them?
(Shows ~Let us press 0 a list of common New York State Department of Motor Vehicles problems)
~Let us press 0: "Complaint" was why I was trying to call.
~Let us press 0's review of New York State Department of Motor Vehicles customer service
GetHuman: So how would you sum up your experience for GetHuman's New York State Department of Motor Vehicles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Let us press 0: The actual human I spoke to was knowledgeable and courteous and gave me correct information. The state's policies are ridiculous, but the person explaining them did it well.
GetHuman: Let's quantify your experience contacting New York State Department of Motor Vehicles. On a scale of 1 to 5, how easy is it go get help on a New York State Department of Motor Vehicles problem?
~Let us press 0: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Let us press 0: I'd give them a five out of five on communication.
GetHuman: And what about New York State Department of Motor Vehicles's ability to quickly and effectively address your problem?
~Let us press 0: For that I would say one out of five.
GetHuman: And finally- any advice for other New York State Department of Motor Vehicles customers?
~Let us press 0: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Department of Motor Vehicles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Let us press 0 taken from his New York State Department of Motor Vehicles customer service problem that occurred on November 16th, 2017.