Newsub Magazine Services: After reading a tip elsewhere online, I just di...
A Newsub Magazine Services customer review by GetHuman user ~Hopefully Successful Cancellat from November 10th, 2017
Background on ~Hopefully Successful Cancellat's case
GetHuman: ~Hopefully Successful Cancellat - can you tell our other Newsub Magazine Services customers when your case took place?
~Hopefully Successful Cancellat: Yup. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Newsub Magazine Services, and if so, how?
GetHuman: And which of these common Newsub Magazine Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Hopefully Successful Cancellat a list of common Newsub Magazine Services problems)
~Hopefully Successful Cancellat: "None of those really matches why I wanted to call Newsub Magazine Services that day." was why I was trying to call.
~Hopefully Successful Cancellat's review of Newsub Magazine Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Newsub Magazine Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hopefully Successful Cancellat: After reading a tip elsewhere online, I just didn't say anything and after a few attempts of the computer asking to repeat or say anything, I was transferred to an live, English-speaking operator who helped me right away.
GetHuman: Let's quantify your experience contacting Newsub Magazine Services. On a scale of 1 to 5, how easy is it go get help on a Newsub Magazine Services problem?
~Hopefully Successful Cancellat: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hopefully Successful Cancellat: I'd give them a one out of five on communication.
GetHuman: And what about Newsub Magazine Services's ability to quickly and effectively address your problem?
~Hopefully Successful Cancellat: For that I would say three out of five.
GetHuman: And finally- any advice for other Newsub Magazine Services customers?
~Hopefully Successful Cancellat: Call them early in the day or late. Don't forget any personal or account information you might need for Newsub Magazine Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hopefully Successful Cancellat taken from his Newsub Magazine Services customer service problem that occurred on November 5th, 2017.