NutriSystem: It is a scamp like others. When I signed up aft...
A NutriSystem customer review by GetHuman user ~tanvir19 from November 23rd, 2017
Background on ~tanvir19's case
GetHuman: ~tanvir19 - can you tell our other NutriSystem customers when your case took place?
~tanvir19: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to NutriSystem, and if so, how?
GetHuman: And which of these common NutriSystem customer issues best describes the reason you wanted to talk to them?
(Shows ~tanvir19 a list of common NutriSystem problems)
~tanvir19: "Returns" was why I was trying to call.
~tanvir19's review of NutriSystem customer service
GetHuman: So how would you sum up your experience for GetHuman's NutriSystem customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tanvir19: It is a scamp like others. When I signed up after TV promotion of weeks of free food etc, I still told the person not to send another package of food without calling me. Now that I again called to cancel I am fined $ ***. I was not told that I would be penalized for canceling. Evn though they claim to record all conversations. So be careful whe going for the false promises.
GetHuman: Let's quantify your experience contacting NutriSystem. On a scale of 1 to 5, how easy is it go get help on a NutriSystem problem?
~tanvir19: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tanvir19: I'd give them a four out of five on communication.
GetHuman: And what about NutriSystem's ability to quickly and effectively address your problem?
~tanvir19: For that I would say one out of five.
GetHuman: And finally- any advice for other NutriSystem customers?
~tanvir19: Call them early in the day or late. Don't forget any personal or account information you might need for NutriSystem to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tanvir19 taken from his NutriSystem customer service problem that occurred on November 14th, 2017.