O'Charley's, Inc.: Hendersonville Location ***** Bradley gave the...
A O'Charley's, Inc. customer review by GetHuman user ~hawg from November 26th, 2017
Background on ~hawg's case
GetHuman: ~hawg - can you tell our other O'Charley's, Inc. customers when your case took place?
~hawg: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to O'Charley's, Inc., and if so, how?
GetHuman: And which of these common O'Charley's, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~hawg a list of common O'Charley's, Inc. problems)
~hawg: "Complaint" was why I was trying to call.
~hawg's review of O'Charley's, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's O'Charley's, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hawg: Hendersonville Location ***** Bradley gave the worst service I have ever encountered in ** years of dining out. My meal came and ** minutes later my date's meal still hadn't arrived. Bradley could not be found and I asked for a manager. He came and informed us they had been out of Salmon for a good while. So we left there and went somewhere else for her to eat. I refused to pay for anything, left NO tip and will NEVER GO BACK AGAIN.That's Hendersonville TN location. There are ** GOOD restaurants to choose from nearby. NEVER AGAIN.
GetHuman: Let's quantify your experience contacting O'Charley's, Inc.. On a scale of 1 to 5, how easy is it go get help on a O'Charley's, Inc. problem?
~hawg: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hawg: I'd give them a three out of five on communication.
GetHuman: And what about O'Charley's, Inc.'s ability to quickly and effectively address your problem?
~hawg: For that I would say four out of five.
GetHuman: And finally- any advice for other O'Charley's, Inc. customers?
~hawg: Call them early in the day or late. Don't forget any personal or account information you might need for O'Charley's, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hawg taken from his O'Charley's, Inc. customer service problem that occurred on November 18th, 2017.