OfficeMax: Return policy is HORRIBLE!*I received a duplica...
A OfficeMax customer review by GetHuman user ~Blahhh from November 3rd, 2017
Background on ~Blahhh's case
GetHuman: ~Blahhh - can you tell our other OfficeMax customers when your case took place?
~Blahhh: Yes I can. It was morning, on November 1st.
GetHuman: Did you reach out to OfficeMax, and if so, how?
GetHuman: And which of these common OfficeMax customer issues best describes the reason you wanted to talk to them?
(Shows ~Blahhh a list of common OfficeMax problems)
~Blahhh: "Change order" was why I was trying to call.
~Blahhh's review of OfficeMax customer service
GetHuman: So how would you sum up your experience for GetHuman's OfficeMax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Blahhh: Return policy is HORRIBLE!*I received a duplicate Christmas gift, never opened, and went to return it with the ORIGINAL receipt and the purchaser of the gift, but because it was after ** days, and returned * days after Christmas,they refused to credit the original credit card of the purchaser. Instead they gave us a store credit because it was after the ** day return policy.*Therefor, I will not shop there ever again. And I will tell every one I know, not to shop there again. *My husband is a buyer for his company and will make sure he does not make anymore purchases from your store, and will tell employees to do the same.
GetHuman: Let's quantify your experience contacting OfficeMax. On a scale of 1 to 5, how easy is it go get help on a OfficeMax problem?
~Blahhh: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Blahhh: I'd give them a five out of five on communication.
GetHuman: And what about OfficeMax's ability to quickly and effectively address your problem?
~Blahhh: For that I would say two out of five.
GetHuman: And finally- any advice for other OfficeMax customers?
~Blahhh: Call them early in the day or late. Don't forget any personal or account information you might need for OfficeMax to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Blahhh taken from his OfficeMax customer service problem that occurred on November 1st, 2017.