bought a printer online from officemax. It was...
A OfficeMax customer review by GetHuman user GetHuman-270182 from October 30th, 2017
Background on GetHuman-270182's case
GetHuman: GetHuman-270182 - can you tell our other OfficeMax customers when your case took place?
GetHuman-270182: Yeah. It was morning, on October 22nd.
GetHuman: Did you reach out to OfficeMax, and if so, how?
GetHuman: And which of these common OfficeMax customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-270182 a list of common OfficeMax problems)
GetHuman-270182: "Cancel order" was why I was trying to call.
GetHuman-270182's review of OfficeMax customer service
GetHuman: So how would you sum up your experience for GetHuman's OfficeMax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-270182: bought a printer online from officemax. It was delivered after more than a month. Made the biggest mistake of my life by ordering another printer. That too is now delayed by * weeks and still no sign of it. Spoke to their manager who did not seem to care. Made it look like its no big deal if delivery is delayed by a month. Also said that its not officemax fault. I don't understand whose fault is it? Oh wait... its my fault. I ordered from officemax!
GetHuman: Let's quantify your experience contacting OfficeMax. On a scale of 1 to 5, how easy is it go get help on a OfficeMax problem?
GetHuman-270182: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-270182: I'd give them a four out of five on communication.
GetHuman: And what about OfficeMax's ability to quickly and effectively address your problem?
GetHuman-270182: For that I would say one out of five.
GetHuman: And finally- any advice for other OfficeMax customers?
GetHuman-270182: Call them early in the day or late. Don't forget any personal or account information you might need for OfficeMax to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-270182 taken from his OfficeMax customer service problem that occurred on October 22nd, 2017.