OnlineHitches.com: I ordered a rola rack as well from onlinehitche...
A OnlineHitches.com customer review by GetHuman user GetHuman-47648 from November 16th, 2017
Background on GetHuman-47648's case
GetHuman: GetHuman-47648 - can you tell our other OnlineHitches.com customers when your case took place?
GetHuman-47648: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to OnlineHitches.com, and if so, how?
GetHuman: And which of these common OnlineHitches.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-47648 a list of common OnlineHitches.com problems)
GetHuman-47648: "Track order" was why I was trying to call.
GetHuman-47648's review of OnlineHitches.com customer service
GetHuman: So how would you sum up your experience for GetHuman's OnlineHitches.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-47648: I ordered a rola rack as well from onlinehitches.com and they never delivered my product. They dont answer the calls, they dont respond to emails. I am trying to find out how to get my money back.
GetHuman: Let's quantify your experience contacting OnlineHitches.com. On a scale of 1 to 5, how easy is it go get help on a OnlineHitches.com problem?
GetHuman-47648: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-47648: I'd give them a one out of five on communication.
GetHuman: And what about OnlineHitches.com's ability to quickly and effectively address your problem?
GetHuman-47648: For that I would say one out of five.
GetHuman: And finally- any advice for other OnlineHitches.com customers?
GetHuman-47648: Call them early in the day or late. Don't forget any personal or account information you might need for OnlineHitches.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-47648 taken from his OnlineHitches.com customer service problem that occurred on November 14th, 2017.