Orange: Well I have a ** min dinner break and day * I'm...
A Orange customer review by GetHuman user ~Sharon rowell from November 24th, 2017
Background on ~Sharon rowell's case
GetHuman: ~Sharon rowell - can you tell our other Orange customers when your case took place?
~Sharon rowell: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Orange, and if so, how?
GetHuman: And which of these common Orange customer issues best describes the reason you wanted to talk to them?
(Shows ~Sharon rowell a list of common Orange problems)
~Sharon rowell: "Setup service" was why I was trying to call.
~Sharon rowell's review of Orange customer service
GetHuman: So how would you sum up your experience for GetHuman's Orange customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sharon rowell: Well I have a ** min dinner break and day * I'm still not through , I'm guessing many angry ppl , I had money they failed to take payment so I'm the one without a landline and I need it I'm disabled, I'm total disgusted
GetHuman: Let's quantify your experience contacting Orange. On a scale of 1 to 5, how easy is it go get help on a Orange problem?
~Sharon rowell: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sharon rowell: I'd give them a two out of five on communication.
GetHuman: And what about Orange's ability to quickly and effectively address your problem?
~Sharon rowell: For that I would say three out of five.
GetHuman: And finally- any advice for other Orange customers?
~Sharon rowell: Call them early in the day or late. Don't forget any personal or account information you might need for Orange to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sharon rowell taken from his Orange customer service problem that occurred on November 17th, 2017.