PCCare247: All Technicians are very much supportive. I was...

A PCCare247 customer review by GetHuman user ~Bury Shane from November 6th, 2017

Background on ~Bury Shane's case

GetHuman: ~Bury Shane - can you tell our other PCCare247 customers when your case took place?
~Bury Shane: Yeah. It was evening, on October 28th.
GetHuman: Did you reach out to PCCare247, and if so, how?
~Bury Shane: I used a facebook page I found on the GetHuman PCCare247 customer service contact info page: Contact PCCare247 Customer Service
GetHuman: And which of these common PCCare247 customer issues best describes the reason you wanted to talk to them?
(Shows ~Bury Shane a list of common PCCare247 problems)
~Bury Shane: "None of those really matches why I wanted to contact PCCare247 that day." was why I was trying to contact.

~Bury Shane's review of PCCare247 customer service

GetHuman: So how would you sum up your experience for GetHuman's PCCare247 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bury Shane: All Technicians are very much supportive. I was facing problem with my windows media player and pccare*** give me solution in just ** min. **Thank You Very Much PCCare***.
GetHuman: Let's quantify your experience contacting PCCare247. On a scale of 1 to 5, how easy is it go get help on a PCCare247 problem?
~Bury Shane: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bury Shane: I'd give them a three out of five on communication.
GetHuman: And what about PCCare247's ability to quickly and effectively address your problem?
~Bury Shane: For that I would say two out of five.
GetHuman: And finally- any advice for other PCCare247 customers?
~Bury Shane: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for PCCare247 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bury Shane taken from his PCCare247 customer service problem that occurred on October 28th, 2017.

PCCare247

3.00 of 5 stars | 2 reviews

~Bury Shane's PCCare247 Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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