PCCare247: pccare*** is a scam *fcc are investigating and...

A PCCare247 customer review by GetHuman user ~scam from November 15th, 2017

Background on ~scam's case

GetHuman: ~scam - can you tell our other PCCare247 customers when your case took place?
~scam: Yup. It was morning, on November 8th.
GetHuman: Did you reach out to PCCare247, and if so, how?
~scam: I used a facebook page I found on the GetHuman PCCare247 customer service contact info page: Contact PCCare247 Customer Service
GetHuman: And which of these common PCCare247 customer issues best describes the reason you wanted to talk to them?
(Shows ~scam a list of common PCCare247 problems)
~scam: "None of those really matches why I wanted to contact PCCare247 that day." was why I was trying to contact.

~scam's review of PCCare247 customer service

GetHuman: So how would you sum up your experience for GetHuman's PCCare247 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~scam: pccare*** is a scam *fcc are investigating and they have been fined a lot of money*www.ftc.gov*opa*********pecon.shtm
GetHuman: Let's quantify your experience contacting PCCare247. On a scale of 1 to 5, how easy is it go get help on a PCCare247 problem?
~scam: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~scam: I'd give them a five out of five on communication.
GetHuman: And what about PCCare247's ability to quickly and effectively address your problem?
~scam: For that I would say three out of five.
GetHuman: And finally- any advice for other PCCare247 customers?
~scam: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for PCCare247 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~scam taken from his PCCare247 customer service problem that occurred on November 8th, 2017.


3.00 of 5 stars | 2 reviews

~scam's PCCare247 Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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