PNY Technologies: Called about a missing rebate check because the...
A PNY Technologies customer review by GetHuman user GetHuman-335309 from October 27th, 2017
Background on GetHuman-335309's case
GetHuman: GetHuman-335309 - can you tell our other PNY Technologies customers when your case took place?
GetHuman-335309: Yes. It was afternoon, on October 25th.
GetHuman: Did you reach out to PNY Technologies, and if so, how?
GetHuman: And which of these common PNY Technologies customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-335309 a list of common PNY Technologies problems)
GetHuman-335309: "Book appointment" was why I was trying to call.
GetHuman-335309's review of PNY Technologies customer service
GetHuman: So how would you sum up your experience for GetHuman's PNY Technologies customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-335309: Called about a missing rebate check because the phone * on the rebate site didn't allow me to talk to a person. Someone picked up immediately, transferred me to the rebate admin. (who picked up immediately), and she said she'd call me back by tomorrow morning with the scoop on my rebate check. Pretty impressed so far. If I get a call back tomorrow, all should be well.
GetHuman: Let's quantify your experience contacting PNY Technologies. On a scale of 1 to 5, how easy is it go get help on a PNY Technologies problem?
GetHuman-335309: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-335309: I'd give them a two out of five on communication.
GetHuman: And what about PNY Technologies's ability to quickly and effectively address your problem?
GetHuman-335309: For that I would say one out of five.
GetHuman: And finally- any advice for other PNY Technologies customers?
GetHuman-335309: Call them early in the day or late. Don't forget any personal or account information you might need for PNY Technologies to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-335309 taken from his PNY Technologies customer service problem that occurred on October 25th, 2017.