PNY Technologies: this person is only the operator which does not...
A PNY Technologies customer review by GetHuman user ~cntquinn from October 27th, 2017
Background on ~cntquinn's case
GetHuman: ~cntquinn - can you tell our other PNY Technologies customers when your case took place?
~cntquinn: Yup. It was afternoon, on October 18th.
GetHuman: Did you reach out to PNY Technologies, and if so, how?
GetHuman: And which of these common PNY Technologies customer issues best describes the reason you wanted to talk to them?
(Shows ~cntquinn a list of common PNY Technologies problems)
~cntquinn: "Cancel service" was why I was trying to call.
~cntquinn's review of PNY Technologies customer service
GetHuman: So how would you sum up your experience for GetHuman's PNY Technologies customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cntquinn: this person is only the operator which does not know how to do her job. as soon as you say what you are looking for she immediately transfers you without digging a little deeper into the problem, making you get transferred to the wrong department each time!
GetHuman: Let's quantify your experience contacting PNY Technologies. On a scale of 1 to 5, how easy is it go get help on a PNY Technologies problem?
~cntquinn: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cntquinn: I'd give them a four out of five on communication.
GetHuman: And what about PNY Technologies's ability to quickly and effectively address your problem?
~cntquinn: For that I would say three out of five.
GetHuman: And finally- any advice for other PNY Technologies customers?
~cntquinn: Call them early in the day or late. Don't forget any personal or account information you might need for PNY Technologies to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cntquinn taken from his PNY Technologies customer service problem that occurred on October 18th, 2017.