PNY Technologies: immediately sent to tech support. Tech did some...
A PNY Technologies customer review by GetHuman user ~remyj1 from November 28th, 2017
Background on ~remyj1's case
GetHuman: ~remyj1 - can you tell our other PNY Technologies customers when your case took place?
~remyj1: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to PNY Technologies, and if so, how?
GetHuman: And which of these common PNY Technologies customer issues best describes the reason you wanted to talk to them?
(Shows ~remyj1 a list of common PNY Technologies problems)
~remyj1: "Setup service" was why I was trying to call.
~remyj1's review of PNY Technologies customer service
GetHuman: So how would you sum up your experience for GetHuman's PNY Technologies customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~remyj1: immediately sent to tech support. Tech did some diagnosis and ultimately issued RMA for the non functional SD card
GetHuman: Let's quantify your experience contacting PNY Technologies. On a scale of 1 to 5, how easy is it go get help on a PNY Technologies problem?
~remyj1: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~remyj1: I'd give them a five out of five on communication.
GetHuman: And what about PNY Technologies's ability to quickly and effectively address your problem?
~remyj1: For that I would say three out of five.
GetHuman: And finally- any advice for other PNY Technologies customers?
~remyj1: Call them early in the day or late. Don't forget any personal or account information you might need for PNY Technologies to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~remyj1 taken from his PNY Technologies customer service problem that occurred on November 19th, 2017.