Panasonic: Answered right away, conneted me to right depar...

A Panasonic customer review by GetHuman user GetHuman-20461 from November 27th, 2017

Background on GetHuman-20461's case

GetHuman: GetHuman-20461 - can you tell our other Panasonic customers when your case took place?
GetHuman-20461: Sure. It was evening, on November 25th.
GetHuman: Did you reach out to Panasonic, and if so, how?
GetHuman-20461: I used the 800-211-7262 number I found for on the GetHuman Panasonic customer phone number page I was on: Panasonic Customer Service Phone Number
GetHuman: And which of these common Panasonic customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-20461 a list of common Panasonic problems)
GetHuman-20461: "Complaint" was why I was trying to call.

GetHuman-20461's review of Panasonic customer service

GetHuman: So how would you sum up your experience for GetHuman's Panasonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-20461: Answered right away, conneted me to right department and answered all my questions with great courtesy.
GetHuman: Let's quantify your experience contacting Panasonic. On a scale of 1 to 5, how easy is it go get help on a Panasonic problem?
GetHuman-20461: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-20461: I'd give them a one out of five on communication.
GetHuman: And what about Panasonic's ability to quickly and effectively address your problem?
GetHuman-20461: For that I would say two out of five.
GetHuman: And finally- any advice for other Panasonic customers?
GetHuman-20461: Call them early in the day or late. Don't forget any personal or account information you might need for Panasonic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-20461 taken from his Panasonic customer service problem that occurred on November 25th, 2017.

Panasonic

2.48 of 5 stars | 273 reviews

GetHuman-20461's Panasonic Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Panasonic, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Panasonic in any way.

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