Panera Bread: I had the kind of problem that I needed to spea...

A Panera Bread customer review by GetHuman user ~ImbobbiO from November 26th, 2017

Background on ~ImbobbiO's case

GetHuman: ~ImbobbiO - can you tell our other Panera Bread customers when your case took place?
~ImbobbiO: Yeah. It was afternoon, on November 17th.
GetHuman: Did you reach out to Panera Bread, and if so, how?
~ImbobbiO: I used the 314-984-1000 number I found for on the GetHuman Panera Bread customer phone number page I was on: Panera Bread Customer Service Phone Number
GetHuman: And which of these common Panera Bread customer issues best describes the reason you wanted to talk to them?
(Shows ~ImbobbiO a list of common Panera Bread problems)
~ImbobbiO: "Delivery problem" was why I was trying to call.

~ImbobbiO's review of Panera Bread customer service

GetHuman: So how would you sum up your experience for GetHuman's Panera Bread customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ImbobbiO: I had the kind of problem that I needed to speak with a LIVE PERSON to resolve. Resolution complete in one call!
GetHuman: Let's quantify your experience contacting Panera Bread. On a scale of 1 to 5, how easy is it go get help on a Panera Bread problem?
~ImbobbiO: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ImbobbiO: I'd give them a two out of five on communication.
GetHuman: And what about Panera Bread's ability to quickly and effectively address your problem?
~ImbobbiO: For that I would say five out of five.
GetHuman: And finally- any advice for other Panera Bread customers?
~ImbobbiO: Call them early in the day or late. Don't forget any personal or account information you might need for Panera Bread to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ImbobbiO taken from his Panera Bread customer service problem that occurred on November 17th, 2017.

Panera Bread

3.36 of 5 stars | 90 reviews

~ImbobbiO's Panera Bread Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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