Panera Bread: Orland park location, rude service,out of half...

A Panera Bread customer review by GetHuman user ~x panera lover from November 20th, 2017

Background on ~x panera lover's case

GetHuman: ~x panera lover - can you tell our other Panera Bread customers when your case took place?
~x panera lover: Yup. It was evening, on November 11th.
GetHuman: Did you reach out to Panera Bread, and if so, how?
~x panera lover: I used the 314-984-1000 number I found for on the GetHuman Panera Bread customer phone number page I was on: Panera Bread Customer Service Phone Number
GetHuman: And which of these common Panera Bread customer issues best describes the reason you wanted to talk to them?
(Shows ~x panera lover a list of common Panera Bread problems)
~x panera lover: "Cancel a reservation" was why I was trying to call.

~x panera lover's review of Panera Bread customer service

GetHuman: So how would you sum up your experience for GetHuman's Panera Bread customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~x panera lover: Orland park location, rude service,out of half the things i ordered and screwed up most of the order . No one seemed too concerned when called
GetHuman: Let's quantify your experience contacting Panera Bread. On a scale of 1 to 5, how easy is it go get help on a Panera Bread problem?
~x panera lover: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~x panera lover: I'd give them a five out of five on communication.
GetHuman: And what about Panera Bread's ability to quickly and effectively address your problem?
~x panera lover: For that I would say five out of five.
GetHuman: And finally- any advice for other Panera Bread customers?
~x panera lover: Call them early in the day or late. Don't forget any personal or account information you might need for Panera Bread to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~x panera lover taken from his Panera Bread customer service problem that occurred on November 11th, 2017.

Panera Bread

3.36 of 5 stars | 90 reviews

~x panera lover's Panera Bread Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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