The panera bread in Everette is terrible. Very...
A Panera Bread customer review by GetHuman user ~didntwantbacon101 from November 25th, 2017
Background on ~didntwantbacon101's case
GetHuman: ~didntwantbacon101 - can you tell our other Panera Bread customers when your case took place?
~didntwantbacon101: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Panera Bread, and if so, how?
GetHuman: And which of these common Panera Bread customer issues best describes the reason you wanted to talk to them?
(Shows ~didntwantbacon101 a list of common Panera Bread problems)
~didntwantbacon101: "Cancel a reservation" was why I was trying to call.
~didntwantbacon101's review of Panera Bread customer service
GetHuman: So how would you sum up your experience for GetHuman's Panera Bread customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~didntwantbacon101: The panera bread in Everette is terrible. Very poor customer service. My order was not right and the manager did nothing about it. Didn't even apologize for the inconvenience. The sandwich maker was so rude because I asked him to remake the sandwich. The cashier gave me attitude because I said k wanted to order more things when she said is that it. You need to fire all of these people or retain them. There needs to be consequences to poor customer service. These people are clearly in the WRONG business! They can work somewhere else were they get paid to be rude!
GetHuman: Let's quantify your experience contacting Panera Bread. On a scale of 1 to 5, how easy is it go get help on a Panera Bread problem?
~didntwantbacon101: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~didntwantbacon101: I'd give them a one out of five on communication.
GetHuman: And what about Panera Bread's ability to quickly and effectively address your problem?
~didntwantbacon101: For that I would say four out of five.
GetHuman: And finally- any advice for other Panera Bread customers?
~didntwantbacon101: Call them early in the day or late. Don't forget any personal or account information you might need for Panera Bread to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~didntwantbacon101 taken from his Panera Bread customer service problem that occurred on November 19th, 2017.