Partsgeek.com: These guys are scumbags - they have the worst r...
A Partsgeek.com customer review by GetHuman user ~sam9484 from November 20th, 2017
Background on ~sam9484's case
GetHuman: ~sam9484 - can you tell our other Partsgeek.com customers when your case took place?
~sam9484: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~sam9484 a list of common Partsgeek.com problems)
~sam9484: "Track a Package" was why I was trying to call.
~sam9484's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sam9484: These guys are scumbags - they have the worst rating on the Better Business Bureau - check Partsgeek.com ***** on Facebook - that's how many people have been ripped off by them. Their latest scam is to lure you to post a bogus good review for them for a $** coupon, then they send you the coupon, but the catch is you have to spend $***.** to use it!! They hide that when they post the bait and switch offer, that way they get lots of free advertising and they never have to pay out anything because the average online order is only $**.**. They are notorious for sending the wrong part and making you pay the shipping back to them! Buyer Beware - They **** and they're ruthless , even with their own customers!******
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~sam9484: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sam9484: I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~sam9484: For that I would say two out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~sam9484: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sam9484 taken from his Partsgeek.com customer service problem that occurred on November 13th, 2017.