Partsgeek.com: WORST ONLINE BUSINESS EVER

A Partsgeek.com customer review by GetHuman user GetHuman-amyshaw from November 29th, 2017

Background on GetHuman-amyshaw's case

GetHuman: GetHuman-amyshaw - can you tell our other Partsgeek.com customers when your case took place?
GetHuman-amyshaw: Yup. It was late at night, on November 25th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman-amyshaw: I used the 800-541-9352 number I found for on the GetHuman Partsgeek.com customer phone number page I was on: Partsgeek.com Customer Service Phone Number
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-amyshaw a list of common Partsgeek.com problems
GetHuman-amyshaw: "Refund a Charge" was why I was trying to call.

GetHuman-amyshaw's review of Partsgeek.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-amyshaw: WORST ONLINE BUSINESS EVER
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-amyshaw: Anyone using parts geek is a fool they are not a business and have zero service why the don't have zero as a rating is beyond me because zero is to high. for this poor excuse of a business This is the first of many orders over $**** dollars they will not receive this one was over ****
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
GetHuman-amyshaw: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-amyshaw: I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
GetHuman-amyshaw: For that I would say one out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
GetHuman-amyshaw: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-amyshaw taken from his Partsgeek.com customer service problem that occurred on November 25th, 2017.

Partsgeek.com

1.15 of 5 stars | 271 reviews
Partsgeek.com ReviewsPartsgeek.com's Phone NumberAll Partsgeek.com contact infoGeneral Partsgeek.com customer service info
GetHuman-amyshaw's Partsgeek.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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