Pegasus Faucets: Got an agent who told me to call another number...
A Pegasus Faucets customer review by GetHuman user GetHuman-47005 from November 18th, 2017
Background on GetHuman-47005's case
GetHuman: GetHuman-47005 - can you tell our other Pegasus Faucets customers when your case took place?
GetHuman-47005: Yes I can. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Pegasus Faucets, and if so, how?
GetHuman: And which of these common Pegasus Faucets customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-47005 a list of common Pegasus Faucets problems)
GetHuman-47005: "Where to buy" was why I was trying to call.
GetHuman-47005's review of Pegasus Faucets customer service
GetHuman: So how would you sum up your experience for GetHuman's Pegasus Faucets customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-47005: Got an agent who told me to call another number which was Home Depot. Home Depot does not carry Pegasus parts, just new fixtures.
GetHuman: Let's quantify your experience contacting Pegasus Faucets. On a scale of 1 to 5, how easy is it go get help on a Pegasus Faucets problem?
GetHuman-47005: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-47005: I'd give them a five out of five on communication.
GetHuman: And what about Pegasus Faucets's ability to quickly and effectively address your problem?
GetHuman-47005: For that I would say five out of five.
GetHuman: And finally- any advice for other Pegasus Faucets customers?
GetHuman-47005: Call them early in the day or late. Don't forget any personal or account information you might need for Pegasus Faucets to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-47005 taken from his Pegasus Faucets customer service problem that occurred on November 11th, 2017.