Pinterest: I have tried so many times to reset my password...
A Pinterest customer review by GetHuman user ~meemam from November 22nd, 2017
Background on ~meemam's case
GetHuman: ~meemam - can you tell our other Pinterest customers when your case took place?
~meemam: Sure. It was late at night, on November 14th.
GetHuman: Did you reach out to Pinterest, and if so, how?
GetHuman: And which of these common Pinterest customer issues best describes the reason you wanted to talk to them?
(Shows ~meemam a list of common Pinterest problems)
~meemam: "Hacked Account" was why I was trying to contact.
~meemam's review of Pinterest customer service
GetHuman: So how would you sum up your experience for GetHuman's Pinterest customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~meemam: I have tried so many times to reset my password so I can start pinning and I never get an email. The help section is not helpful at all. This has been going on for months. Very disappointed because I love the site.
GetHuman: Let's quantify your experience contacting Pinterest. On a scale of 1 to 5, how easy is it go get help on a Pinterest problem?
~meemam: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~meemam: I'd give them a five out of five on communication.
GetHuman: And what about Pinterest's ability to quickly and effectively address your problem?
~meemam: For that I would say four out of five.
GetHuman: And finally- any advice for other Pinterest customers?
~meemam: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pinterest to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~meemam taken from his Pinterest customer service problem that occurred on November 14th, 2017.